70% of shoppers abandon their cart before checkout. Reclaim reaches them via SMS within 30 seconds — with a personalised, two-way AI conversation that creates urgency, offers incentives, and guides them back to purchase.
The tools brands rely on to recover that revenue weren't built for how people actually shop. Here's what the gap looks like in practice.
The moment a shopper leaves your store with items unpurchased, Reclaim fires — triggered via native Shopify, WooCommerce, or Magento webhooks. No delay, no polling, no missed events. Every abandonment is captured in real time.
The AI crafts a message using the shopper's name, the exact product they left behind, live stock levels, and your brand's tone of voice. It reads like it came from a real person at your store — because the conversation that follows is real.
When they reply, the AI responds immediately — answering questions about sizing, shipping, ingredients, or availability. If the shopper hesitates, the AI delivers a discount code mid-conversation to help close the sale.
The AI sends a direct link back to their saved cart — discount already applied, one tap to complete purchase. For high-value orders or complex queries, the conversation is automatically handed to your human team with full context included.
The tools your competitors are using are leaving most of their recovery revenue on the table. Here's the full picture.
| Feature | Email Flows | Retargeting Ads | Push Notifications |
Reclaim
|
|---|---|---|---|---|
| Open / View Rate | ~20% | Varies by spend | ~5% | 98% |
| Response Time | 1–4 hours | 24–48 hours | Immediate | 30 seconds |
| Two-Way Conversation | ||||
| Personalisation | Template-based | Product image only | None | Name + product + stock |
| Discount Code Delivery | Pre-set only | Dynamic, mid-conversation | ||
| Handles Objections | ||||
| No Opt-in Required | Email required | Browser opt-in | Mobile number only | |
| Average Recovery Rate | 3–5% | ~2% | <1% | ~15% |
| Cost Model | Monthly SaaS fee | Pay per click/impression | Monthly SaaS fee | Monthly retainer or pay-per-sale |
Reclaim works best for e-commerce brands where every abandoned cart represents a real revenue opportunity — stores with a meaningful average order value, an SMS-contactable customer base, and a desire to convert more of the traffic they're already paying for.
If you're on any of these platforms, you can be live within 72 hours:
Reclaim is not a template tool you configure yourself. Every deployment is custom-built around your store, your products, and your brand voice.
Native webhooks fire the moment a cart is abandoned — no polling delays. Shopify, WooCommerce, and Magento integrations are set up during onboarding. Custom webhook support available for headless builds.
When a shopper replies, the AI responds instantly. It handles questions about size, colour, shipping, returns, and product details — maintaining context across the full conversation, just like a real sales assistant would.
The AI doesn't lead with discounts — it reads the conversation and decides when an incentive is warranted. When the moment is right, it delivers a discount code mid-conversation, tracking the recovered sale back to Reclaim.
If the abandoned product isn't the right fit, Reclaim doesn't give up — it recommends relevant alternatives from your catalogue based on what they were browsing. Dead ends become new sales.
High-value orders and complex queries are automatically escalated to your team — with the full conversation history included. Your staff step in warm and informed, with everything they need to close.
Every Reclaim deployment is trained on your specific products, your pricing, your returns policy, and your brand personality. It doesn't sound like a bot — it sounds like your best sales assistant. Live within 3–5 days.
Book a free demo and we'll show you exactly how much revenue is sitting in your abandoned carts — and how Reclaim can bring it back.